FAQS

What's happened to Ebuyer Business?

Earlier this year, Ebuyer.com joined Frasers Group. Over the past few months, we've been building new and improved systems designed to offer our business customers even better pricing, service and support.

How can I access my old Ebuyer Business account?

Our previous business account platform has been retired as part of these upgrades. While you can't access the old portal, our B2B team is here to help you with anything you need moving forward. 

How do I place a B2B order?

Placing a B2B order is still quick and simple, and still has the personal service you're used to. Just get in touch with us by phone or email to discuss options, and your account manager will be happy to help. 

How do I pay for B2B orders?

We offer flexible trade credit options to keep your ordering process just as smooth and convenient as you're used to. If you need any help setting up or managing your payment terms, the Ebuyer Business team is always here to support you.